Terms and Condition

Welcome to Aureza Gift Shop By using our website and purchasing our products, you agree to the following terms and conditions. Please read these terms carefully.

1. General Information

This website is operated by Aureza Gift Shop. Throughout the site, the terms “we”, “us”, and “our” refer to Aureza Gift Shop. By accessing or using our website, you agree to be bound by these terms and conditions, including any additional terms, policies, or notices provided by us.

2. Eligibility

To use this website and make purchases, you must be at least 18 years old or have parental/guardian consent. By using our site, you warrant that you meet these eligibility requirements.

3. Orders

  • Order Acceptance: All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason at any time.

  • Order Confirmation: Once your order is placed, you will receive an email confirmation. This confirmation does not guarantee acceptance of your order. If there are issues with your order (e.g., out-of-stock items, payment problems), we will notify you and offer alternatives.

4. Pricing and Payment

  • Prices: All prices listed on our website are in Kenya Shillings and are subject to change without notice. We reserve the right to adjust prices for any reason, including errors or changes in supply or demand.

  • Payment Methods: We accept the following payment methods: [List payment methods, e.g., Mpesa Pay Bill, credit cards, PayPal, etc.]. Payment is due at the time of purchase. You agree to provide current, complete, and accurate billing information for all purchases.

  • Taxes: Any applicable taxes (e.g., VAT, sales tax) will be added to your order during checkout. You are responsible for paying all taxes associated with your purchase.

5. Shipping and Delivery

  • Shipping: We ship products within the East African Region. Shipping costs will be calculated during checkout based on your location and chosen shipping method.

  • Delivery Time: Estimated delivery times are provided for your convenience but are not guaranteed. We are not responsible for any delays caused by shipping carriers or unforeseen circumstances.

  • International Shipping: For international orders, customs fees, duties, and taxes may apply and are the responsibility of the buyer.

6. Returns and Refunds

  • Return Policy: Please refer to our [Return Policy] for details on returns and refunds.

  • Non-Returnable Items: Certain items, such as custom-made products or perishable goods, may not be eligible for returns.

  • Refunds: Refunds will be processed to your original payment method within 3 business days of receiving your returned item.

7. Product Descriptions and Availability

We strive to ensure that product descriptions, images, and details are as accurate as possible. However, we do not guarantee that the information on our site is free from errors. If an error in pricing, description, or availability is found, we reserve the right to correct it without prior notice and to refuse or cancel any order based on incorrect information.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our liability is limited to the total purchase price of the product(s) in question.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Aureza Gift Shop or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorised use of any materials on this website is strictly prohibited.

10. Privacy

We take your privacy seriously. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

11. Prohibited Uses

You agree not to use our site or services for any unlawful purpose, including:

  • Engaging in fraudulent activities

  • Violating any intellectual property rights

  • Spreading viruses or malicious code

  • Hacking, phishing, or data mining

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites.

13. Changes to These Terms

We reserve the right to update, change, or replace these Terms and Conditions at any time. Any updates will be posted on this page with the effective date. Your continued use of the website after changes are made constitutes your acceptance of the new terms.

14. Governing Law

These terms and any disputes arising from your use of this site shall be governed by and construed in accordance with the laws of Kenya.

15. Contact Us

If you have any questions or concerns about these terms, please contact us at:

  • Email: info@Aurezagiftshop.com

  • Phone: +254725936357

  • Address: Capital One Plaza